Retail Rip Offs - Xmas 2012 (take one)
Dear Hanna Andersson,
I ordered over $50 worth of Xmas presents for my 6 yo daughter from your website on 11/30. You didn’t ship it until 12/5. And it won’t be delivered until at least Tues or Wed of this week (12/11 or 12/12!).
You also charged me $11 (ELEVEN dollars!) for shipping a box filled with 4 pairs of tights (how much does that weigh, a pound?). Tights!
ARE YOU KIDDING ME?!
That will be the very last time I shop at your website, and possibly your store in general (which is too bad, b/c we love your clothes).
Shame on you for charging a premium for your products, then charging a premium for shipping (which I know you aren’t paying 1st Class pricing for), and then sending items to your customers by Pony Express.
FAIL, FAIL, FAIL.